1. Returns & Exchanges

We strive to provide high-quality furniture and excellent customer service. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 15 days of delivery.

2. Eligibility for Returns

To be eligible for a return, items must meet the following conditions:

1.The item must be unused, in its original condition, and in the original packaging.
2. A proof of purchase (order confirmation or receipt) must be provided.
3. Items that are custom-made, clearance, or marked as final sale are not eligible for return.

3. Return Process

To initiate a return, please follow these steps:
1.Contact our Customer Service team at 0770409071 to request a Return Authorization (RA) number.
2.Securely repackage the item in its original packaging.
3.Deliver the item back to our return center at 25/10, 3rd Lane, Old Pussella road, Kegalle. Customers are responsible for return delivery costs unless the return is due to a defect or an error on our part.

4. Refunds

Once we receive and inspect the returned item, a refund will be issued to the original payment method within 7-10 business days.
Original shipping fees are non-refundable.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or refund at no additional cost.

6. Exchanges

Exchanges are subject to product availability. If you wish to exchange an item, please follow the return process and place a new order.

7. Cancellations

Orders may be canceled within 24 hours of purchase for a full refund. After this period, cancellations may be subject to a restocking fee if the item has already been processed for shipping.

For any questions or assistance, please contact our Customer Service team at 0770409071

Thank you for shopping with us !